Privacy Policy

The Plate Market Ltd is committed to protecting the privacy of our customers.  This policy explains how we use and protect the information that you provide us with.

Cookies and the "PRIVACY IN ELECTRONIC COMMUNICATIONS REGULATIONS 2011"

In May 2011, the European directive referred to as the "Cookie Law" became law in the UK although its not been until May 2012 that  changes needed to be made.  Cookies are small files of letters and numbers stored by your web browser onto your internet enabled device (PC, Mac, mobile etc). They enable the website to "remember" certain things  as you move from page to page or potentially if you revisit the site later. The law was brought in primarily to help stamp out  advert tracking where sites can track which adverts youve clicked on to determine your preferences.

Our primary use of cookies is using the Google Analytics system which records how busy our website is, which pages are most popular and how people get to our site. We also make use of the social network services of Facebook and Twitter and the video service YouTube. None of the Analytics information stored is related to you personally or traceable back to you. We use the Analytics information to make decisions on which pages are popular and whether the site is busier this month than last month to determine upgrade strategies etc.  Browser security means that no other website has access to the data stored, either by us or Google. Based on current internet technologies, rejecting all cookies will prevent you from using much of our website.  For more detailed information on how to manage, view or disable cookies, please go to http://www.aboutcookies.org.

The information we collect and how we use it

Personal information we collect from you via theplatemarket.com will be processed in accordance with the 1998 Data Protection Act.

Why we collect information from you

When you register with us we ask you for information such as your name, address, and contact details. In order to advertise personal registrations for sale on theplatemarket.com, you need to register. We will also request information about the registration plates you are selling, and you will be required to supply payment details via our secure connection.

If you decide to use our number plate retention reminder service, you will also be asked for details of the registration numbers of the plates you own, and the certificate expiry date.

If you subscribe to a number plate theme, you will also need to register. In order to use our secure number plate transfer service, we will ask you to send us your vehicle documents.

If you would like to make use of our independent number plate search service, we will ask you for permission to pass your details to a third party. We will discuss this with you. We will not collect sensitive information about you, without your full consent.

What we use your information for

We use the information you provide us to keep in contact with you as part of our service.

Advertising your number plate

When you advertise your personal number plate(s), we will publish your telephone numbers and email address with the details of your advertisement to enable a potential buyer to contact you. You can elect to withhold any or all of this information. If you withhold all of your information, The Plate Market will accept enquiries on your behalf (additional fees apply). Your information will not be passed to potential buyers. Credit card information is used solely for the purpose of payment processing. The Plate Market does not retain records of credit card details. Number plate Retention Reminder service Your email address will be used to send you retention reminders at the appropriate time.

Secure number plate transfer service

When you use our secure number plate transfer service, we will refer to details on your documentation to process the transfer of your personal number plate.

Registration

We use your email address to send you password reminders, providing you with online access to your registration details. You can access your information at any time, and update your details or change the option on whether they would like to receive other communication from The Plate Market. Other registration information is collected in order to:

  1. Send you information about promotional offers.
  2. Facilitate email alerts, e.g. retention reminders.
  3. Help us understand who uses www.theplatemarket.com website. This helps us develop the site in line with what you want from it.

What happens to your information?

We will use your information to provide the services we offer. We will hold your information securely, in compliance with our policies and also the law. We do not divulge your information to other parties, unless required to do so by law. We will not send random marketing emails to your email address (otherwise known as spam). If you receive any spam emails that appear to have come from The Plate Market, please Contact Us. You have the right to access all personal information supplied to The Plate Market and rectify any inaccuracies on the information held (a charge of £10 may be administered). Please see Contact Us if you wish to place a request.

Cookies

We sometimes use ‘cookies’ to understand how you use theplatemarket.com. You can amend your browser settings to stop cookies. If you have any questions that are not answered here, please contact us

You can find out more about Data Protection at https://ico.org.uk/

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